Does advertising still have a place today? Take a look at what Jeff Rosenblum thinks in this Q&A....
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![[New Research] The State of Customer Service in 2020](data:image/png;base64,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)
![[New Research] The State of Customer Service in 2020](https://media.beatboredom.online/assets/2e369f30/state-of-customer-service-256.jpg)
