Learn about the eight phases of the customer experience journey in this book excerpt....
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![The Eight Phases of Customer Experience [Book Excerpt]](data:image/png;base64,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)
![The Eight Phases of Customer Experience [Book Excerpt]](https://media.beatboredom.online/assets/7a95208b/customer-experience-journey-512.jpg)
![Data Proving Your Work BFF Is the Best [Infographic]](data:image/png;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAAVACADASIAAhEBAxEB/8QAGAAAAwEBAAAAAAAAAAAAAAAAAAUGBAf/xAApEAACAQMDAwQCAwEAAAAAAAABAgMEBREABiESIjEHE0FxUWEUI0KR/8QAFwEAAwEAAAAAAAAAAAAAAAAAAQMEAv/EAB4RAAIBBAMBAAAAAAAAAAAAAAABAgQREjIDInFB/9oADAMBAAIRAxEAPwB/uHeFY14batmkqEuzxh2qlRQsIHJA8nJX58ZI1VUbXOr2r/VPWmt6SI5ggy4X5zjAY8jSPc0dAu45LnbKXpuUsQpBKGPeitzx+fgHTiwVVTbqaqpaVI3qSxqI41bqWEt/l8eORkfeio5NtsY+sUkvSg26WnslI9QsjTsvc0spLHnycY1Kepjbijgp02oW/mKwcxEBlmBIGGJPao8k6YbSuM7Qz26RKWGpoKqWn9ruw6jDBlyc4Ib6+taGuDm41cVS1OHUgL0MOtQcdrD44wf3nRcHfExdXcjn16ufuPXVMMRiZZTLEOvPQWH1yByccaQWy5VUe1N2EzOzS2zIbgFMOo4I/THnRo0qn2mUVGnH4S/pTUyy+p23vdd3Z6kKzMxJIKtwT+Na91V0kPqRcahM+5FdD0HPI6ZMAf8AANGjTyb6f//Z)
![Data Proving Your Work BFF Is the Best [Infographic]](https://media.beatboredom.online/assets/c039343b/co-worker-friends-28blog-29-256.jpg)
![A Failed Sales Manager Could Cost Your Company $4 Million [Infographic]](data:image/png;base64,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)
![A Failed Sales Manager Could Cost Your Company $4 Million [Infographic]](https://media.beatboredom.online/assets/3cad493/money-burn-256.jpg)
