So You Got a Bad Review: 5 Steps on How to Handle Customer Feedback
So You Got a Bad Review: 5 Steps on How to Handle Customer Feedback
blog.hubspot.com 

So You Got a Bad Review: 5 Steps on How to Handle Customer Feedback

Negative reviews happen to everyone in Customer Service—don't let them get you down. These five steps will help you understand the reviews, take away learning experiences, and leave you better equipped for next time....

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